If you rent accommodation in privately run boarding houses, aged rental facilities, supported accommodation (hostels) or in privately run student accommodation then your rights and responsibilities will be covered under the Residential Services (Accommodation) Act 2004. This Act sets out the rights and responsibilities for both residents and service providers.

This set of 6 Resident Action Sheets provide information for residents on their rights and responsibilities and steps you can take to solve problems.

[1MB]
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The Residential Services Act brochure provides can give you an overview of the Act and what it means for residents.

[193kB]
To download, right click on the link and "Save Target As"


More detailed information about the Residential Services Act is also available from the Office of Fair Trading Residential Services Accreditation Branch and the Residential Tenancies Authority websites.

The Tenants' Union of Queensland provides training on the Residential Services Acts for residents and community workers who assist residents. The Queensland Residential Services Training Manual is also available from the Tenants' Union for $33 (incl GST).

The Tenants' Union also conducts a Statewide Residential Services Community Education Project. You can contact the Tenants Union for more information about training and community education activities.