The Tenants' Union operates a statewide telephone advice service, which provides tenants with tenancy information, advice and advocacy assistance.

The telephone advice service operates between 9am - 4pm Monday to Friday and 4pm - 7pm Tuesday and Wednesday
07 3257 1108 - Brisbane Only
1800 177 761 - Outside Brisbane

The Tenants' Union's North Queensland office is located in Cairns. This office operates a limited telephone and face to face advice service for tenants in the North Queensland region.

This advice service is available on Tuesday and Thursday afternoons 2pm-5pm.
07 4031 3194 - North Queensland Only

These services operate on a single phone line, so if the line is busy keep trying!

Tenants can also contact local community based Tenant Advice and Advocacy Services for tenant advice and housing referral. These services are listed in the telephone directory under "T" for tenancy advice.

Tenants, lessors and agents can also contact the Residential Tenancies Authority for tenancy information on 1300 366 311.